1. India

FAQ: EM Series Hybrid Inverter for the Indian Market

Q1: Can this inverter handle the frequent and long power cuts common in many Indian cities?
A: Absolutely. The EM Series is specifically designed for such challenging conditions. With its fast transfer time (10ms for computers) and multiple output source priorities (SUB, SBU), it provides an uninterrupted power supply for your home or business, switching seamlessly to battery/solar during grid failures.

Q2: Is it suitable for both urban homes and rural applications?
A: Yes. Its compact size, high efficiency, and robust build with a detachable dust cover make it perfect for dense urban homes as well as rural areas where dust and grid instability are common.

Q3: With India's high temperatures, will the inverter overheat?
A: The inverter is designed to operate reliably in temperatures up to 50°C. Its high peak efficiency of 96% also means less energy is wasted as heat, contributing to stable performance even during hot Indian summers.

Q4: Can I use it with a tubular lead-acid battery, which is very popular in India?
A: Yes, the inverter is fully compatible with all types of lead-acid batteries, including the widely used tubular batteries. The EQ function will help maintain and extend the life of your lead-acid battery bank.

Q5: What does "Power Factor 1.0" mean for my utility bill?
A: A power factor of 1.0 means the inverter draws energy from the grid in the most efficient way possible when in charging mode. This reduces wasteful reactive power, which can lead to lower electricity charges, especially for commercial consumers who are penalized for a low power factor.

Q6: How does the "No Battery Mode" help me save money?
A: During the day when the sun is shining, you can run your appliances directly from solar power without draining your battery. This saves battery cycles for use at night and ultimately extends your battery's replacement cycle, saving you significant money in the long run.

2. Brazil

FAQ: EM Series Hybrid Inverter for the Brazilian Market

Q1: Is the EM Series inverter certified by INMETRO?
A: We are committed to the Brazilian market and are in the process of obtaining INMETRO certification for our EM Series. Please contact our local representatives for the most current certification status to ensure compliance with all local regulations.

Q2: Can it handle the high voltage spikes common in the Brazilian grid (Bandeiras Tarifárias)?
A: Yes. The AC input has a wide acceptable voltage range (90V-280V), which protects your system and appliances from damage caused by the common voltage fluctuations and spikes in the local grid.

Q3: With high electricity costs (Bandeiras Tarifárias), how can this inverter reduce my bill?
A: By maximizing self-consumption of solar energy, you drastically reduce the amount of power you need to buy from the utility. The high-efficiency MPPT and inverter ensure you get the most out of every sun hour, shielding you from rising electricity tariffs.

Q4: Is the WiFi monitoring easy to set up for a non-technical user?
A: Yes, the optional WiFi module is designed for simple plug-and-play setup. Once connected, you can easily monitor your energy savings and system health through a user-friendly mobile app.

Q5: What is the maximum solar array power I can connect for a large home in Brazil?
A: Depending on the model, you can connect up to 6500W of solar panels (for the EM6200 model). This is sufficient to power a large home with high energy consumption, including air conditioning units.

Q6: If I already have a lead-acid battery system, can I upgrade to lithium later?
A: Yes, the inverter is future-proof. It works with both lead-acid and lithium batteries. When you are ready to upgrade, simply connect your new lithium battery via the RS485 port for intelligent communication and management.

3. United Kingdom

FAQ: EM Series Hybrid Inverter for the UK Market

Q1: Is the EM Series compliant with UK G98/G99 regulations for grid connection?
A: The EM Series is ideally suited for off-grid and backup power applications where G98/G99 notification is not required. For full grid-tie applications with export, please consult with a certified installer to ensure the specific setup complies with current UK distribution network operator (DNO) requirements.

Q2: How well does the MPPT perform with the UK's often overcast skies?
A: The MPPT controller is highly efficient and operates effectively in low-light conditions, ensuring you still generate meaningful amounts of solar energy even on cloudy days, which is crucial for UK solar economics.

Q3: The output is 230V. Is this compatible with UK appliances?
A: Yes, 230V ±5% is the standard voltage in the UK. All your UK plugs and appliances will work perfectly with the pure sine wave output from this inverter.

Q4: What is the benefit of the "Lithium Battery Activation by Utility" feature?
A: In the UK, where you might have several consecutive cloudy days, a lithium battery could potentially drain completely. This feature allows you to reactivate the battery using grid power, not just solar, giving you a reliable fallback option during prolonged low-sun periods.

Q5: Is the unit's noise level suitable for installation inside a garage or utility room?
A: Yes, the inverter uses silent fan-less or low-noise fan cooling design (depending on load), making it perfectly suitable for installation in a home garage, utility room, or shed without causing a disturbance.

Q6: Can I use this to create an emergency power circuit for my boiler and fridge during a winter power cut?
A: Exactly. By wiring critical circuits like your heating boiler, refrigerator, and lights through the inverter's output in SBU mode, you ensure these essential appliances continue to operate during a power outage, which is vital for comfort and safety in winter.